Eleni Vasquez
Founder & lead practitioner
Eleni started Throughline after a decade in community mental-health and advocacy work, convinced that good support should be calm, clear, and within reach.
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About us
Steady support, built on listening first.
Throughline began in 2018 with one conviction: the people facing emotional growth, disability paperwork, and grief deserve guidance that is calm, clear, and genuinely on their side.
Our story
We meet people in the moments that are easy to face alone, but better not to.
After years inside community mental-health and advocacy services, our founder kept meeting the same gap: people did not need more noise, they needed one steady person who could make the next step clear.
So we built a studio around that. No call-centre scripts, no upsells, no jargon walls. Just three focused services and a promise that a real person reads every message and stays with you.
What we stand for
Four values we actually run on
Steadiness
We show up calm and consistent, especially when things feel anything but.
Clarity
Plain language, the answer first, and no jargon between you and your next step.
Dignity
Accessibility and respect are the baseline, never an afterthought or an upsell.
Honesty
Evidence-minded guidance over hype. If it will not help, we will not sell it.
The team
A small team you will actually get to know
You will not be passed between strangers. The person who answers is the person who walks with you.
Idris Calloway
Disability support lead
Idris guides clients through eligibility, identification, and benefits. He has a gift for turning intimidating paperwork into a short list of doable steps.
Sorcha Bennett
Grief & bereavement companion
Sorcha sits with families through loss, holding both the quiet and the logistics. Her work is unhurried, gentle, and deeply practical.
Since 2018supporting people, steadily
3,400+guidance sessions held
96%would recommend us to a friend
1 replyfrom a real person, always
Start where you are
You do not have to work this out alone.
Whether it is emotional growth, a benefits maze, or a loss you are carrying, send one note and a real person will reply. No forms-first, no runaround.